pedro Casino & Sportsbook Service Notice
Our pedro platform operates only in jurisdictions where local law permits online gaming and sportsbook services. We do not offer our services where online wagering is prohibited. This legal notice explains the scope of our service, your responsibilities as a user, and the framework under which we operate.
We at pedro are transparent about our jurisdiction-restricted model. We do not claim to be licensed in any specific country, nor do we make representations about the legality of our service in any particular location. Instead, we state clearly that our services are available only where applicable law permits, and we place the responsibility on users to verify compliance with their own jurisdiction's laws.
This notice covers service availability, account eligibility, local-law responsibility, data protection, and contact information for legal inquiries. By accessing our pedro platform, you confirm that you have read and understood this notice and that you accept responsibility for verifying that your use complies with your jurisdiction's laws.
Service Availability and Jurisdiction Restrictions
Our pedro platform is available only where local law permits online gaming and sportsbook activities. We do not operate in jurisdictions where online wagering is prohibited by applicable law. The availability of our services depends on your location and the laws that govern that location. We do not name specific jurisdictions as legal or illegal — that determination is yours to make based on your local regulations.
We serve users across Indonesia where our service is legally available. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can access our platform, subject to local regulations. If you are accessing our platform from outside Indonesia or from a region where our service may not be available, you are responsible for confirming legality before proceeding.
Our payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — are available in regions where our service operates. If a payment method becomes unavailable in your region due to regulatory changes, we will notify you and provide alternative withdrawal options.
Account Eligibility and User Responsibility
To create an account on our pedro platform, you must meet the eligibility requirements set by applicable law in your jurisdiction. We do not specify an age requirement in our terms — instead, we defer to the laws of your location. If your jurisdiction requires users to be a certain age to access online gaming, you are responsible for verifying that you meet that requirement before creating an account.
Our account creation process does not include an age gate or self-declaration — we rely on your own verification and our KYC process to confirm eligibility. During KYC verification, you provide your national ID number, full name, date of birth, and proof of address. We use this information to verify your identity and confirm that you are eligible to use our platform under applicable law.
Certain individuals are prohibited from using our pedro platform, including employees of our company, individuals with a history of fraud or money laundering, and individuals subject to sanctions or legal restrictions. If you fall into any of these categories, you may not create an account on our platform.
Local-Law Responsibility and User Verification
Users are entirely responsible for verifying that access and use of our pedro platform comply with the laws of their own jurisdiction before creating an account or placing any bets. We do not provide legal advice, and we do not determine the legality of our service in any specific region. The laws governing online gaming vary significantly across jurisdictions, and it is your responsibility to understand the laws that apply to you.
If you access our platform from a jurisdiction where online gaming is prohibited or restricted, you do so at your own risk. We are not responsible for any legal consequences you may face as a result of accessing our platform in violation of local law. If you are unsure whether our service is available in your jurisdiction, we recommend consulting with a local legal professional before creating an account.
By creating an account on our pedro platform, you confirm that you have verified the legality of our service in your jurisdiction and that you accept full responsibility for your use of our platform. We reserve the right to suspend or terminate your account if we believe you are accessing our platform from a jurisdiction where our service is not available.
Verify Your Jurisdiction Before Access
We recommend checking your local regulations and consulting a legal professional if you are unsure whether our service is available in your location. Your compliance with local law is your responsibility, not ours.
Data Protection and Privacy on Our pedro Platform
Our pedro platform collects personal information for account creation, payment processing, and regulatory compliance. During account opening, we collect your full name, date of birth, email address, phone number, and residential address. During KYC verification, we collect a copy of your national ID and proof of address. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.
We also collect information about your account activity — deposits, withdrawals, bets placed, and games played. This information is used to detect fraud, monitor for prohibited activities, and improve our service. We do not share your personal information with third parties except where required by law, for payment processing, or for regulatory compliance.
For full details on how we collect, use, and protect your data, see our privacy policy. Your payment method details — bank account numbers, e-wallet credentials — are encrypted and stored securely. We do not store your full payment details in plain text. Instead, we use tokenization to create a secure reference to your payment method, which we use for future transactions.
Contact for Legal and Compliance Inquiries
If you have legal or compliance questions about our pedro platform, our terms of use, or our jurisdiction-restricted model, you can contact our legal team through our support dashboard. We maintain a dedicated channel for legal and compliance inquiries, separate from general customer support. Legal inquiries typically receive a response within five to ten business days.
You can also reach our compliance team if you have concerns about our service, believe we are operating in violation of applicable law, or wish to report suspected fraud or illegal activity. All reports are treated confidentially and investigated thoroughly. We do not retaliate against users who report suspected violations in good faith.
For urgent legal matters or if you believe our platform is operating illegally in your jurisdiction, you may contact the relevant regulatory authority in your region. We cooperate fully with regulatory investigations and provide all requested information to authorities. Our commitment is to operate transparently and in compliance with all applicable laws in the jurisdictions where we operate.
Service availability
Our pedro platform offers online gaming and sportsbook services only where local law permits. We do not operate in jurisdictions where online wagering is prohibited by applicable law. The availability of our services depends on your location and the laws that govern that location. We do not name specific jurisdictions as legal or illegal — that determination is made by the applicable laws of each region. Users are responsible for verifying that access and use of our platform comply with their own jurisdiction's laws before creating an account or placing any bets.
We operate across Indonesia where our service is legally available. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can access our platform, subject to local regulations. If you are accessing our platform from outside Indonesia or from a region where our service may not be available, you are responsible for confirming legality before proceeding. Our payment methods — DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, and BNI — are available in regions where our service operates. If a payment method becomes unavailable in your region due to regulatory changes, we will notify you and provide alternative withdrawal options.
Account eligibility
To create an account on our pedro platform, you must meet eligibility criteria set by applicable law in your jurisdiction. We do not specify an age requirement in our terms — instead, we defer to the laws of your location. If your jurisdiction requires users to be a certain age to participate in gaming activities, you are responsible for verifying that you meet that requirement before creating an account. Our account creation process does not include an age gate or self-declaration — we rely on the information you provide during account creation and the documents you submit during KYC verification.
If we discover that you are ineligible to use our platform, we reserve the right to suspend your account and forfeit any funds in your account. You are solely responsible for confirming your eligibility before creating an account. Certain individuals are prohibited from using our platform, including employees of our company, individuals with a history of fraud or money laundering, and individuals subject to sanctions or legal restrictions. If you fall into any of these categories, you may not create an account on our pedro platform.
Local-law responsibility
Users are entirely responsible for verifying that access and use of our pedro platform comply with the laws of their own jurisdiction before creating an account or placing any bets. We do not provide legal advice, and we do not determine the legality of our service in any specific region. The laws governing online gaming vary significantly across jurisdictions, and it is your responsibility to understand the laws that apply to you. If you access our platform from a jurisdiction where online gaming is prohibited or restricted, you do so at your own risk.
We are not responsible for any legal consequences you may face as a result of accessing our platform in violation of local law. If you are unsure whether our service is available in your jurisdiction, we recommend consulting with a local legal professional before creating an account. By creating an account on our pedro platform, you confirm that you have verified the legality of our service in your jurisdiction and that you accept full responsibility for your use of our platform. We reserve the right to suspend or terminate your account if we believe you are accessing our platform from a jurisdiction where our service is not available.
Data and privacy scope
Our pedro platform collects personal information for account creation, payment processing, and regulatory compliance. During account opening, we collect your full name, date of birth, email address, phone number, and residential address. During KYC verification, we collect a copy of your national ID and proof of address. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We also collect information about your account activity — deposits, withdrawals, bets placed, and games played.
This information is used to detect fraud, monitor for prohibited activities, and improve our service. We do not share your personal information with third parties except where required by law, for payment processing, or for regulatory compliance. For full details on how we collect, use, and protect your data, see our privacy policy. Your payment method details — bank account numbers, e-wallet credentials — are encrypted and stored securely. We do not store your full payment details in plain text. Instead, we use tokenization to create a secure reference to your payment method, which we use for future transactions.
Contact for legal inquiries
If you have legal or compliance questions about our pedro platform, our terms of use, or our jurisdiction-restricted model, you can contact our legal team through our support dashboard. We maintain a dedicated channel for legal and compliance inquiries, separate from general customer support. Legal inquiries typically receive a response within five to ten business days. You can also reach our compliance team if you have concerns about our service, believe we are operating in violation of applicable law, or wish to report suspected fraud or illegal activity.
All reports are treated confidentially and investigated thoroughly. We do not retaliate against users who report suspected violations in good faith. For urgent legal matters or if you believe our platform is operating illegally in your jurisdiction, you may contact the relevant regulatory authority in your region. We cooperate fully with regulatory investigations and provide all requested information to authorities. Our commitment is to operate transparently and in compliance with all applicable laws in the jurisdictions where we operate.